Help & Support

Frequently Asked Questions

How do I save a spot or event?

Click on the heart icon on any spot or event card to save it to your favorites. You can access all saved items from your dashboard.

How do I leave a review?

Navigate to the vendor or event page and scroll to the reviews section. Click "Write a Review" to share your experience.

What makes a spot verified?

Our team physically visits and verifies each spot, checks their safety and quality, and ensures they meet our standards before granting verification status.

How do I report an issue?

You can report issues by contacting our support team through the Contact page or by emailing support@surespotta.com.

Still need help?

Contact our support team and we'll get back to you within 24 hours.

Contact Support